Returns Policy

Occasionally, you may find it necessary to exchange or request a full refund for your purchase. In such instances, we are committed to facilitating the process professionally. Our Returns Policy is here to serve you accordingly.

Safeguard your receipt!

Should you be dissatisfied with the size, colour, or variant received, kindly verify if the product’s size, colour, or variant corresponds to the size, colour, or variant chart. Although infrequent, mislabeling may occur. Kindly notify us, and we shall provide the necessary assistance. For a different size, colour, or variant, don’t hesitate to contact us at help@sardineanchovy.com, and we will guide you through the subsequent steps.

You may return or exchange your purchase within 14 days from the date of purchase. Products to be returned or exchanged must be in their original condition, in packaging, and with labels intact. In addition, the product should not have been used or worn except for trying it on.

In case of any damage to your order, kindly contact us promptly and provide image evidence.

Refunds will be processed within 5-14 days by applicable laws.

** Discounted items are not eligible for exchange or refund.

For incorrect orders – size, colour, variant, or damaged shipments:

We shall bear all shipping expenses if you wish to return or exchange your purchase due to our error.
Our error is deemed to occur only when the shipment is received damaged or when an incorrect size, colour, or variant has been sent, as opposed to the specifications provided during your Purchase Submission.
If you wish to return or exchange your purchase due to an error or any reason beyond our responsibility, you shall be accountable for all shipping expenses.
Acceptance of This Policy

By acknowledging this Policy, you consent to all its terms and conditions. Accessing and using the Website and Services, and submitting your information, signifies your agreement to be bound by this Policy.

If you disagree with any terms of this Policy, you are not authorized to access or utilize the Website and Services.